So if you spot any fault with your electrical products, just let us know and we will replace the part within the first year of your purchase. This includes our Christmas lights, LED blossom trees and fibre optic trees as well as the lights used on our pre-lit trees. We also provide a 1-year guarantee on all our electrical products. This does not include wear and tear or damage caused by incorrect storage. This means, should any part of your tree fail due to a manufacturer fault, within the first 10 years of purchase, we'll replace the faulty part free of charge. In fact, we're so confident in the quality of our product range, we offer a full, 10-year guarantee on all our artificial Xmas trees (excludes fibre optic and blossom trees). We only use the best materials to make our artificial Christmas trees and decorations, which means you'll get the same stunning good looks from your purchase year after year! Please note customers will be charged for the uplift of the order which will be deducted from the final refund.Īlso note: The fourteen days cancellation period may be extended if we, the merchant, have not given you, the customer the information about their right to cancel. If the item is unwanted please call to arrange the collection. In the event an item or order is received damaged or faulty please notify us by calling 01257 754 795, within 14 days of receipt of the item, or email However, if you are returning the product(s) due to a fault, the return costs will be borne by us, the merchant. If you should choose to return a product to us by providing us notification within the fourteen days cooling-off period, then the return delivery costs will be borne by you the customer. If you have any specific queries regarding our returns policy please email Our returns policy is in accordance with the 'Sales of Goods Act' and 'The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013' and forms part of our Terms and Conditions of Sale. If for any reason you are dissatisfied with your product you must let us know within 14 days after delivery which is known as your "cooling off period".įor more detailed information on our returns policy, please visit our returns page. We have therefore tried to make our returns process as clear and easy as possible. We very much hope you will be happy with your products, however, we do understand items sometimes need to be returned. For any questions on pre-orders please don't hesitate to contact us.Once we take delivery of the stock we will post your order to you ASAP and provide you with the courier name and a tracking number.You are free to cancel your pre-order at any time until it has been dispatched for a full refund.All dates given are estimated dates and for any changes, you will be notified by email.Payment is taken at the point of ordering as with a usual order to reserve the stock.Some of our product ranges sell out very quickly and in some cases before the shipments even arrive so to ensure that you don't miss out, we recommend pre-ordering.Pre-ordering your favourite tree means you can buy at the current discount prices as the sale will likely have changed by the time they arrive.Pre Orders are your opportunity to purchase your favourite products before they are in stock.Any product currently on pre-order, will have an estimated date of arrival and the add to cart button will say PRE-ORDER ME!.Most orders are currently being dispatched the next working day from order placement.įor more information please visit our Delivery Information page. Remember our Christmas tree bags are also a simple, mess-free way of storing your Christmas tree for future Christmases!Ĭhristmas Tree World is for a limited time offering free delivery on all orders over £30 that do not require a surcharge. Included in the set are a pack of silver wire hooks to hang your baubles from, to save you the hassle of tieing strings.įor inspiration on decorating your tree, check out our range of stunning lights, decorations and accessories here. The classic Blue & Silver theme looks fantastic against all colours of tree. This unique to Christmas Tree World set includes a number of different sized baubles in a variety of designs, these sets have been put together whilst decorating our trees for product photography, so that you can have the same look in your own home or business. Reasons you’ll love the 196pc Blue & Silver Bauble Heavy Coverage Full Tree Set (7ft Trees) Pick your size and enjoy multi-buy discounts.Number of included sets: 1x base set, 2x feature set, 2x Accessories set.Coverage: Heavy coverage front and back.Suitable for: Normal 7ft trees, providing heavy coverage as seen in our product photography.
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